JOATOSIT Operations Platform
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Risk score and readiness

↩ Change Management

Every change carries a risk score from 0 to 10, shown with the factors that produced it. It exists because a self-selected "risk: medium" says what someone chose, not what the change costs if it goes wrong.

How the score is built

The score starts from the risk rating you selected, then adjusts for things that are actually true about the change:

Pushes the score up

FactorWhy
Causes an outageThe largest single addition.
High or critical impact
Touches a network deviceWeighted above a server — losing a switch takes everything behind it.
Touches a server
Affects three or more itemsBreadth of blast radius.
Window collisionAnother change overlaps the same items in the same window.
No assigneeNobody is accountable for it.

Pulls the score down

FactorWhy
Rollback plan presentThere's a way back.
Implementation plan presentThe work is thought through.
Ran successfully beforeA comparable change has worked.

The result lands in a band: low, moderate, high, or critical.

Two things worth knowing

The score is calculated fresh every time it's shown, never stored. Adding a rollback plan lowers the risk the moment you save it, not at some later recalculation.

The factors are always shown. A score you can't interrogate would be no better than the rating it replaced, so the contributing factors are listed alongside it — you can see exactly why a change scored what it did, and what would lower it.

The weights are a deliberate policy choice, not a measurement. If your organisation disagrees with how heavily something is weighted, that's a conversation to have — the numbers are stated so they can be argued with.

Readiness checks — "before you save"

Alongside the score, a change shows readiness checks. Most are advisory: a draft is allowed to be incomplete, and the checks are there to tell you what you'll want before this goes anywhere.

CheckBlocking?
Assignee setYes — approval cannot start without one
Rollback planYes, on high-risk changes — rated High or Critical, or causing an outage
Affected items listedNo — but without them there is no blast radius and no collision detection
Implementation planNo
Window scheduledNo — but unscheduled changes don't appear on the calendar
No window collisionNo — a warning that another change overlaps

Notes & tips

  • If a change won't go for approval, check the two blocking items first: assignee, and rollback plan on anything high-risk.
  • A high score is not a veto. It's an argument for more preparation — a rollback plan and a booked window will bring it down.

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