One platform for everything your sysadmin team touches
JOATOS — Jack of All Trades Operating System — brings monitoring, helpdesk, assets, security, and automation together so small and medium IT teams stop paying for five tools and logging into five portals.
Why JOATOS exists
Built for the admin who is monitoring, ticketing, patching, and auditing — often in the same hour.
One platform, not five subscriptions
Replace separate monitoring, ticketing, asset, and patch tools with a unified ops platform your team actually logs into every day.
Built for the working sysadmin
SNMP, WinRM, SSH, site collectors, and endpoint agents — not another dashboard that only talks to cloud APIs.
Modular by design
Turn on helpdesk, workflows, knowledge base, or vulnerability scanning only when you need them. Start lean, grow as the team does.
On-prem friendly
Site collectors poll your LAN without opening inbound ports. Endpoint agents connect outbound-only — ideal for distributed SMB sites.
Platform modules
Everything at a glance
Toggle modules on as you grow. Start with monitoring, add helpdesk when the ticket volume justifies it, turn on vuln scanning when compliance asks.
Infrastructure Monitoring
Monitor network devices, servers, endpoints, and external websites from a single inventory. On-prem site collectors and lightweight agents keep data flowing without punching holes in your firewall.
- SNMP, SSH, WMI, and vendor APIs
- Site collectors for LAN polling
- Windows & macOS endpoint agents
Alerts & Notifications
Typed alert profiles for downtime, thresholds, and event patterns. Escalation tiers, rate limiting, and multi-channel delivery keep your team informed without inbox overload.
- Down, threshold, and event profiles
- Email, push, Slack, Teams, webhooks
- Syslog & SNMP trap pattern matching
Helpdesk & Support
A full support desk with two-way email, SLA policies, category hierarchies, and deep integration with monitoring alerts, workflows, and AI assist.
- Two-way email via IMAP/SMTP
- SLA engine with business hours
- Category hierarchy & saved views
Asset Register
A complete asset lifecycle register linked to your live monitoring inventory — warranties, contracts, licenses, suppliers, and barcode lookup included.
- Hardware & software inventory
- Warranties & maintenance contracts
- License & subscription tracking
Security & Compliance
Inventory-driven vulnerability scanning, patch visibility, Active Directory auditing, and domain/SSL certificate tracking — without a separate security stack.
- NVD/CVE vulnerability correlation
- Patch visibility (read-only)
- Active Directory audit events
Automation & Workflows
A workflow engine for approvals and notifications, a unified task system fed by alerts and expiries, and scheduled report delivery — automation that respects your change process.
- Workflow engine with approvals
- Unified task management
- SSL/domain expiry task generators
Diagrams & Dashboards
Visualize your infrastructure with interactive diagrams, floor plans, and customizable dashboard widgets — pinned live status on every screen.
- Network topology editor
- Rack elevation diagrams
- Floor plans with device pins
Platform & Mobile
Role-based access, modular feature flags, custom fields, network diagnostic tools, and native mobile apps — the foundation that scales from a solo admin to a multi-site MSP.
- RBAC with module permissions
- 15+ optional modules
- Custom fields on core entities
How it fits your stack
Cloud control plane, on-prem collectors
Deploy collectors
Run a lightweight Docker site collector at each location. It polls SNMP devices and relays endpoint agents — outbound-only, no inbound firewall rules.
Enrol your estate
Add servers via SSH/WMI, install endpoint agents on workstations, import assets from CSV, and map dependencies in the topology editor.
Operate from one screen
Alerts flow to email, Slack, or tickets. Vuln findings become tasks. Patch reports schedule themselves. Your team works from web or mobile.
See JOATOS in action
Spin up a disposable demo org with every module populated. No sales call, no credit card.