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JOATOSIT Operations Platform

Built for SMB IT teams who do it all

JOATOS is not another enterprise suite sold downmarket. It is an operations platform designed for the reality of small and medium businesses: one or two admins, multiple sites, tight budgets, and no dedicated NOC.

Problems we solve

Too many tools, too many logins

Monitoring in one app, tickets in another, assets in a spreadsheet, patches tracked in email. JOATOS replaces the sprawl with modules that share the same inventory and alert engine.

Lean teams wearing every hat

When you're the network admin, helpdesk, and security officer, context-switching kills productivity. One platform means one inventory, one alert history, one task queue.

Enterprise pricing for SMB budgets

Traditional RMM + PSA + SIEM stacks price per endpoint and per agent. JOATOS tiers by monitored entities with modular add-ons — start with what you need, not what a sales rep bundles.

Cloud-only tools miss your LAN

Site collectors poll switches and firewalls on your LAN without VPN hairpins. Endpoint agents connect outbound-only. Your infrastructure stays reachable even when SaaS scanners can't see it.

See it in action

Real screens from the product — not mockups. Dashboard, inventory, and asset register in one platform.

JOATOS operations dashboard showing device status, server health, and network traffic
Your morning check-in — device status, server health, and open issues on one screen.
Device inventory table with status, type, and site filters
Every switch, firewall, and access point — status, site, and IP at a glance.
Asset register with tags, categories, warranty dates, and export
Import from CSV or build the register as you deploy — filter, export, audit.

Before & after

Without JOATOSWith JOATOS
Check PRTG, then ConnectWise, then a spreadsheet for warranty datesOne device page with live status, linked asset, and open tickets
Manually create tickets when monitoring emails arriveAlert profile opens a ticket with context and auto-resolves on clear
Run Nessus quarterly and hope nothing changed sinceContinuous CVE correlation against live software inventory
Chase SSL renewals via calendar remindersExpiry alerts and auto-generated tasks 30 days before deadline

Suggested adoption path

You do not need to enable everything on day one.

Week 1

Foundation

  • Deploy site collector(s) and add core devices + servers
  • Configure alert profiles and notification channels
  • Import asset register from CSV
Month 1

Operations

  • Enable helpdesk module and connect mailboxes
  • Build topology diagrams and status dashboards
  • Enrol endpoint agents on workstations
Quarter 1

Maturity

  • Turn on vulnerability scanning and patch visibility
  • Configure workflows for change approvals
  • Schedule compliance reports for management

What you get out of the box

📡

Infrastructure Monitoring

See everything on your network — from switches to servers to laptops.

🔔

Alerts & Notifications

The right people get the right alert — without the noise.

🎫

Helpdesk & Support

Turn monitoring signals and user emails into resolved tickets.

📦

Asset Register

Know what you own, where it is, and when it expires.

🛡️

Security & Compliance

Vulnerabilities, patches, and AD changes — visible and actionable.

⚙️

Automation & Workflows

Approvals, tasks, and scheduled reports that run themselves.

📊

Diagrams & Dashboards

Topology maps, rack layouts, and live status widgets.

🏗️

Platform & Mobile

Multi-tenant SaaS with the access control your org actually needs.

Your team deserves one pane of glass

Try a fully populated demo org — every module enabled, realistic data, gone in 12 hours. See if JOATOS fits how you actually work.

Start free demoWhy IT teams choose JOATOS