Platform & Mobile
Multi-tenant SaaS with the access control your org actually needs.
Role-based access, modular feature flags, custom fields, network diagnostic tools, and native mobile apps — the foundation that scales from a solo admin to a multi-site MSP.
Capabilities
Access control
User roles, permission groups, and a module-permission matrix. Department and job-role principals for task assignment and scoped access.
Module management
Toggle helpdesk, workflows, knowledge base, vulnerability scanning, AD audit, and more independently. Start with monitoring, add modules as needs grow.
Organisation management
Tenant profile, member management, plan and billing visibility. Self-serve signup with email verification and disposable demo orgs.
Network tools
On-demand ping, traceroute, DNS lookup, and port checks — plus MikroTik-proxied diagnostics from the browser without SSH clients.
Mobile app
React Native app with dashboard, devices, servers, endpoints, alerts, assets, diagrams, helpdesk, and tasks. Push notifications and configurable tab bar.
Custom fields
Admin-defined extra fields on sites, devices, servers, services, software, and licenses — extend the CMDB without code changes.
In the product
Why SMB IT teams care
Small and medium businesses rarely have dedicated NOC, SOC, and service desk teams. JOATOS is designed so a lean IT department can cover monitoring, support, and compliance without juggling a dozen vendor portals.
- Give helpdesk staff ticket access without exposing server credentials.
- Turn off modules you don't use — cleaner UI and lower tier pricing.
- Try a fully populated demo org before committing — no sales call required.
- Mobile app means the on-call admin approves workflows from the pub (responsibly).
Explore other modules
Ready to simplify platform & mobile?
Explore a live demo org with realistic data — every module enabled, auto-deleted after 12 hours.