Alerts & Notifications
The right people get the right alert — without the noise.
Typed alert profiles for downtime, thresholds, and event patterns. Escalation tiers, rate limiting, and multi-channel delivery keep your team informed without inbox overload.
Capabilities
Alert profiles
Separate DOWN, THRESHOLD, and EVENT profile types with immutable shapes. Assign notification profiles at the profile level, configure escalation tiers with delay and re-notify rules.
Multi-channel delivery
Email, mobile push, Slack incoming webhooks, Microsoft Teams MessageCards, generic webhooks, helpdesk tickets, and tasks — all from a single notification profile.
Syslog & SNMP trap alerts
Site collectors match syslog lines and SNMP traps in memory at the edge. No raw log storage — only matched events with a sample line are forwarded. Built-in pattern library for auth failures, link down, and critical hardware events.
Availability tracking
Automatic outage windows with duration, uptime percentages, and a live status dashboard. Redundancy-aware impact classification shows UNAFFECTED, PARTIAL, or FULL impact on dependents.
Alert history
Append-only log of every notification fired, with per-entity and global views. Audit what was sent, when, and to whom.
Why SMB IT teams care
Small and medium businesses rarely have dedicated NOC, SOC, and service desk teams. JOATOS is designed so a lean IT department can cover monitoring, support, and compliance without juggling a dozen vendor portals.
- Route critical alerts to Slack and routine ones to email — without maintaining separate integrations.
- Brute-force and link-down detection from syslog without buying a SIEM.
- Monitoring alerts can open helpdesk tickets automatically — no copy-paste from PagerDuty to your desk.
- Rate limiting stops the 'server flapping' email storm that makes teams ignore alerts entirely.
Explore other modules
Ready to simplify alerts & notifications?
Explore a live demo org with realistic data — every module enabled, auto-deleted after 12 hours.