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Change Management
Change Management is where planned work on your estate is proposed, assessed, approved, scheduled, carried out, and reviewed. It answers the questions that matter after something breaks: what did we change, who agreed to it, and what was supposed to happen if it went wrong?
It's an optional module and is off by default — switch it on under Settings → Modules, then find Changes under Operations in the top bar.
In this section
- Raising a change
- The change lifecycle
- Risk score and readiness
- Change advisory boards and change types
Before you start
Approvals don't route anywhere until boards exist and have members. Every organisation starts with one default board that can't be deleted, so nothing falls through the gaps — but it does nothing until you put people in it. See Change advisory boards and change types.