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Setting up your organization
Your organisation is the top-level container for everything in JOATOS. This article covers the one-time setup of its name, logo, and regional defaults.
Admin only. The Organization hub is available to administrators. If you don't have admin access, you'll see a message asking you to contact an administrator.
Opening the Organization hub
Select Organization in the sidebar (under Settings). The hub has four tabs:
- Profile — name, logo, and regional defaults
- Members — invite people and set their roles
- Roles & Permissions — permission groups and what each can access
- Plan & Billing — your current subscription (read-only for now)
Setting your profile
On the Profile tab:
- Organisation name — enter your company or team name.
- Logo — select Upload logo and choose a PNG, JPEG, SVG, or WebP image. It appears in the sidebar and on reports.
- Default timezone — choose the timezone used across the app, or leave it as System default.
- Default locale — choose a regional format (English US, UK, Australia, Canada, or New Zealand), or leave it as System default.
- Select Save Changes.
The URL slug is shown but can't be edited — contact support if it must change.
Members, roles, and plan
- Members and Roles & Permissions let you invite users and control access. These are covered in detail under Managing users and roles and Permission groups and access control.
- Plan & Billing shows your current plan and trial end date. Self-service billing isn't available yet; contact support to change your plan.
Enabling the features you need
Which modules appear in the sidebar is controlled separately, under Settings → Modules. Turn off modules you don't use to keep the interface focused — see Enabling and disabling modules.
Notes & tips
- JOATOS is single-tenant: one organisation per deployment.
- Setting the timezone early keeps timestamps consistent across monitoring, alerts, and reports.