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JOATOSIT Operations Platform
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Scheduling a maintenance window

Maintenance Windows

A maintenance window records planned work — its timing, what it affects, and any failover notes — so everyone knows what's happening and when.

Scheduling a window

  1. Select Maintenance in the sidebar.
  2. Select Schedule maintenance.
  3. Complete the form:
FieldNotes
Titlee.g. Network switch firmware upgrade
Start / EndThe scheduled window
StatusPlanned (default), In Progress, Completed, or Cancelled
DescriptionWhat work will be performed
Redundancy / Failover Notese.g. Traffic fails over to the backup link
  1. Select the affected sites, devices, servers, and services from the checklists.
  2. Select Schedule.

Previewing impact

Before saving, select Preview impact. JOATOS follows your dependency map and shows any additional items that would be affected downstream — so you can see the full blast radius of the work. When you save, that expanded scope is recorded on the window.

Managing a window

Maintenance windows are grouped into Upcoming and Past. Each card shows the title, status, timing, duration, and affected-item counts. On a window's detail page you can:

  • Start it (Planned → In Progress)
  • Complete it (In Progress → Completed)
  • Edit or Delete it

The detail page also lists every affected site, device, server, and service, each linking to its page.

What a maintenance window does

A window is a scheduling and communication record: it documents planned downtime, its scope, and failover arrangements, and surfaces on the Status page's scheduled view. It doesn't automatically silence alerts — to pause monitoring on a specific device during work, set that device's status to Maintenance (see Adding a device).

Notes & tips

  • Use Preview impact on anything non-trivial — dependency expansion often reveals services you didn't realise were downstream.
  • Record failover notes so on-call staff know what should happen if something doesn't come back cleanly.

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