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JOATOSIT Operations Platform
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Slack and Teams notifications

Alerts & Notifications

JOATOS can post alerts straight into a Slack or Microsoft Teams channel using an incoming webhook. This article covers setting one up.

Get an incoming webhook URL

  • Slack: Apps → Incoming Webhooks → add one to the channel you want. Slack gives you a URL like https://hooks.slack.com/services/….
  • Teams: on the target channel, add an Incoming Webhook connector. Teams gives you a URL like https://….webhook.office.com/….

Create the notification profile

  1. In Settings, under Alerts, open Notification Profiles and create one.
  2. Name it.
  3. Set Channel to Slack or Microsoft Teams.
  4. Paste the incoming webhook URL into the Webhook URL field.
  5. Save.

Then attach this profile to an alert profile so it fires on the conditions you choose.

About the webhook URL

  • The URL is stored encrypted and never shown again — the profile only indicates that a webhook is configured. To change it, open the profile and paste a new URL.
  • These channels have no user or group recipients — the webhook URL is the destination, so the whole channel sees the message.

What the message looks like

Each alert posts a colour-coded message:

  • Red for an alert, green when it clears.
  • The alert title and a short description (e.g. Server 1 is offline).
  • The site name, where relevant.

Notes & tips

  • Slack and Teams are always available — they don't depend on any optional module.
  • Because there's no per-user fan-out, use a channel that the right people already watch.

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